You may be asked to create an Administrative level WordPress account for the CYBERsprout team to your existing site as part of a website migration or in order for us to assist with a support request.

The following instructions along with the video will walk you through the steps for creating this account.

If you have additional questions or could use assistance, please contact our team at [email protected].

Instructions to Create the Account

1. Log into your WordPress website with your user account. Please note that your account will need access to add/manage user accounts in order to complete these steps. If your account does not allow you to create new accounts, you may need to contact your original website developer for assistance in upgrading your account.
2. From your Dashboard, find and select Users along the side navigation panel
3. Click the ‘Add New’ button at the top to create a new account
4. Enter the following values;
   1. Username = [email protected]
   2. Email = [email protected]
   3. First Name = CYBERsprout
   4. Last Name = Team
   5. Send User Notification = leave this checkbox checked
   6. Role = Administrator
5. Click the blue Add New User button to complete creating the account
6. Notify your CYBERsprout contact that the account has been created so that we can confirm we received notification.