CYBERsprout cork board

How We Solved Our Customer Support Problem

By Tyler Golberg / February 8, 2016 / 0 Comments

We didn’t have a customer support problem per se, but our old system was not ready to scale, lacked communication, and had flaws. We took a step back and used the following to save us time and provide a much better client experience. Website + Zapier + Trello + Slack The heading of this section […]

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Vital Fit Club Website Design

By Tyler Golberg / January 28, 2016 / 0 Comments

Specialized features were our priority when designing Vital Fit Club’s website. When discussing website design and functionality, the owner of Vital Fit Club, Jess, expressed her need for a fitness class schedule, a blog for health and fitness tips, and an interactive map. We set up an easy-to-manage class schedule with tooltips for extra info. […]

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CYBERsprout cork board

2015 MN Bloggers Conference Recap

By Tyler Golberg / November 20, 2015 / 0 Comments

I’ve been to several WordCamps this year, but I decided to mix it up with a blogger conference. The 2015 MN Blogger Conference was put on by some of my favorite WordPress people, Jen Jamar and Mykl Roventine, so I was very interested. It is always a big commitment to have to travel the 2-3 hours to the […]

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Email Efficiency Tips

By Tyler Golberg / November 9, 2015 / 0 Comments

I’m very much a “type A” person and that means a cluttered email inbox drives me nuts. So naturally, I always have to wade through the massive number of emails every day to make sure no stone is unturned and no inquiries are left without an answer. The problem? It is horribly time-consuming. These email efficiency […]

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WordCamp after party at Flywheel

WordCamp Omaha 2015 Recap

By Tyler Golberg / October 19, 2015 / 0 Comments

We travel to Omaha often and WordCamp was another great reason to pay a visit. The two-day conference is focussed on WordPress design, development, and business with sessions for users at all levels. WordCamp is great for learning, networking, and finding answers. Also, for $40 it is much more affordable than the lion’s share of tech conferences […]

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